1,What's the payment terms?
50% deposit advance, the balance before delivery.

2,What's MOQ?
250sets(1000pcs).

3,Can I print my logo on wheel? or logo on trucks and griptapes?

Yes,we are OEM factory.

4,What's the delivery time?
20~30 days after receiving your deposit.

5,How to ship?
By sea or air or express.

6,Do you sell just wheels or other components?

Wheels are our specialty, but we also make trucks and grip tapes and bearings now.

7,For which brand you supply ?

A confidentiality clause was added to all contracts.  So we will keep your brands under wraps too.

8,Can I get a free sample ?

If one or two sets, we can give you for free, but freight will be prepaid or collected.

  

9,Can you make the wheels according to customized shape and size ? 

Yes, we can make mould to produce customized wheel shape and size . The exact tooling charge will depend on the actual designs .The client need to provide the 3D file or the actual samples 

10,Can you make customized printing on the wheels ? 

Yes, we are the OEM manufacturer. We are happy to make the 

customized artwork on wheels.

11,What colours can you make for the wheels ? 

The colour  can be customized as the pantone number you offer .  

We can also supply the clear colour and mixed colour wheels . 

12,What type of graphic format should be submitted in case to make my own printing ? 

It has to be in AI or PDF format with vector file.

13,How soon can you provide the customized samples ? 

Usually, it will take 7-14days depend on the actual conditions.

14,How long is the production time? 

It usually take 25-30days to make the order ready .

15,What is the popular size for the skateboard wheels ?

The popular size are 52mm, 53mm and 54mm. 

 

16,What is your terms of packing?
We can pack our goods with shrink wrap, or carrage bag, white box, color box. then put in the brown carton.

17,What is your terms of payment?
 T/T 50% as deposit, and 50% before delivery. We'll show you the photos of the products and packages before you pay the balance. T/T, Western union, Paypal are all acceptable.

18,What is your terms of delivery?
EXW, FOB, CFR, CIF.

19,How about your delivery time?
Generally, it will take 15-25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

20,Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

21,What is your sample policy?
 We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

22,Do you test all your goods before delivery?

 Yes, we have 100% test before delivery

23,How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

24,Can I mix different models in one container?

Yes.Different models can be mixed in one container.

25,Can I have my own cstomized product?
Yes. Your customized requirements for color, design, package, carton mark, your language manual etc. are welcome.

 

26,Can you make the skateboard wheels according to our own design?
Yes, OEM is always welcome. Please send us your 1:1 design in AI format by email. Please feel safe that we will not show your design to anyone else.

 

27, Can I get a sample to check the quality before mass production?
Absolutely, but we need to charge the sample fee and shipping cost. Sample fee will be refunded when you place mass production.

 

28, What is your payment terms?
100% payment in advance for small order; for large order, 50% deposit before production and 50% balance before shipment. We accept Paypal, Western Union, and T/T.

 

29, What is your shipping methods?
We will help you to choose the best shipping method and shipping company. Normally we will choose express shipping for purchasing small quantities and sea transportation for bulk order.

  

30, Why choose ICAN?
1. We have all skateboard and longboard parts, including decks, trucks, wheels, bearings, grip tape, and so on.
2. Strict quality control and stable lead time keep us very competitive in the current market.
3. We can take care of the shipment to your door, with the help of our international logistics companies.
To conclude, you do not need to worry about every single purchasing step if choosing ICAN as your partner. Welcome your further inquiry. Thank you!