Email: sarah@icanskateboards.com Tel: 86-18929219585

Deck FAQ

Home     Deck FAQ


1,What is the difference between cold-press and hot-press ?

Cold-press is much better of strength and elasticity than hot-press.


2,Can you print our logo on skateboard ?

Yes, we can customized your logo on skateboard,include laser logo and heat-transfer logo and sticker logo .


3,Can we customize shape and size ?

Yes,we are able to make new mould to reach your required shape and size and concave .


4,How soon can you provide customized samples ?

Usually within 10-15days .


5,What’s the payment term ?

For sample ,we accept Paypal ,West Union .For mass production ,we accept T/T ,West Union .


6,How soon is for mass production ?

Generally it will spend 30-40days for mass production .


7,Can you do drop shipment ?

Yes ,we can provide the drop shipment service .


8,Are you trading company or manufacturer ?

Sure,we are manufacturer


9,Can you provide sample ?

Yes ,sample order for test is accepted ,and customers need to provide the sample and shipping cost


10,How do you ship the order normally ?

For large quantity order ,it’s better use by sea ,For sample order or urgently order ,we usually ship by express ,including DHL,FEDEX,UPS ,TNT,EMS and so on .


11,Can I mix models in a full container ?
Yes, you can mix the different sizes and colors in a full container.


12,How do you guarantee the quality control?
Quality is our priority. Our QC always attach great importance to quality control from the beginning to the end of production. Every product will be fully assembled and carefully tested before it's packed for shipment.


13,What is the payment term for mass order and sample order ?

For sample order ,we accept Paypal ,West Union .For mass production ,we accept T/T ,West Union .50% deposit for start production and 50% balance before the delivery .


14,What is MOQ ?

For blank decks ,we have no MOQ request if we have in stock ,for customized deck ,it’s 50pieces .


15,What kinds of logo technic will you use ?

Silk screen print,embossing/debossing ,heat transfer printing,Laser logo .


16,How to place an order ?

(1) Please contact with our saler to negotiation the details .

(2) Make depoist for order ,sample making for confirmation before mass production .

(3) The mass production will start after sample confirmed .

(4) Inform customers to make balance payment ,and last for delivery .


17,What certificate do you have?
We have CCC,CE(EN71,EN14765),SGS,ISO9001 etc. Also we can apply other certificate if you need.


18,How is the goods packed?
Normally, each piece will be packed with shrink wrap, bubble bag and carton.  We also accept OEM package.


19,How long will the sample be shipped?
If the sample is in stock, it can be shipped at once, if not, it will need about 7-15 days to prepare for it.

20. What is your sample policy?
At first, customer needs to pay the sample fee and freight fee, It will be refund to customer after the confirmation of a future order.


21. Can I get a sample? Can you produce according to the samples?
Yes, you can. And we can produce according to actual samples. Moreover, you can have your own specifications of the goods you want, we can produce according to your specifications.


22,What logo/graphic file format if we want make logo on skateboard?

Please send us your 1:1 design in AI format by email. Please feel safe that we will not show your design to anyone else.


23,How about shipping?

Shipping fee is decided by total weight, the shipping fee will be less if you want us to send goods to your Chinese shipping agent. We need to talk deeper if you want us to arrangge shipping :)


24,What quality level is this deck?

This deck model is made by toppest technology and true material. We use genuine epoxy glue to press plies, not polyvinyl acetate glue, you don't need to worry about glue or cracking problem. We use true material among bamboo, Canadian maple, fiberglass and carbon fiber.


25. Could we place order by OEM style to produce our own brand products in your factory ?

Of course you can . Welcome to do OEM , What you need to do please contact us the brand name or logo .


26, How are the goods packed?
10 pieces per carton. The carton size is 82cm x 27cm x 18cm, gross weight 14KG. OEM package is accepted.


27, What is your payment terms?
100% payment in advance for small order; for large order, 50% deposit before production and 50% balance before shipment. We accept Paypal, Western Union, T/T


28, Can you make the skateboard decks according to our own design?
Yes, OEM is always welcome. Please send us your 1:1 design in AI format by email. Please feel safe that we will not show your design to anyone else.


29,Can you do Confidentiality Principle ?

We Will Keep All Our client Design, and logo, sample On our Archives, And never show to the similar Client.


30,What sizes and shapes can I use?

You can use any of our stock shapes and sizes. You can mix up sizes and shapes however you want. Or if you want to a

custom shape you would need to send us one to replicate, or send us a file of one. We can make custom concaves if you

don’t want to use our stock molds.


31,Could I get your price list?

Yes, please tell us which products you are interested in, and tell us the quantity you need, then we will offer the price by e-mail in details.


32,Could we place order by OEM style to produce our own brand products in your factory?

Of course you can. Welcome to do OEM. What you need to do is email us the brand name or logo. We laser the logo on the deck, and we also can print the logo on the griptape, graphic or package.


33,How we arrange payment?

T/T: Telegraphic Transfer (wire transfer), 50% down payment deposit,50% balance before shipping.Westen Union, Paypal.


34, What is the trading process?
Business negotiate → PI → Deposit(or full payment) →

Production→  inspection → Balance payment → Delivery.


35, Can we get your samples? What is the normal lead time?
Yes,normally lead time is about 3-7days,if it is customized order ,the lead time will be reconfirmed, about 15-30days.


36,What is your shipping way?
We usually ship the products by boat via our shipping agent, we can ship the products to any place of the world.,We will help you to choose the best shipping way according to your detail requirements. By sea, by air or by express, etc.


37,Why Choose us?
A:We are a factory and trading joint company, best production & best quality control, best Service and factory price.

B:OEM/ ODM/ customized service provided.

C:100% QC inspection Before Shipment

D:Competitive price.

E: No strict MOQ limitation for conventional items