Home Truck FAQ
1,Can I get a free sample ?
If one or two sets, we can give you for free, but freight will be prepaid.
2,What's your production capacity per month?
Our monthly output are 50,000 pcs trucks, 20,000 pcs decks, and 100,000 pcs wheels
3,Can you make the trucks according to customized shape and size ?
Yes, we can make mould to produce customized trucks shape and size . The exact tooling charge will depend on the actual designs .The client need to provide the 3D file or the actual samples
4,What colours can you make for the trucks ?
The colour can be customized as the pantone number you offer .
We can also supply the clear colour and mixed colour trucks .
5,What type of graphic format should be submitted in case to make my own printing ?
It has to be in AI or PDF format with vector file.
6,How soon can you provide the customized samples ?
Usually, it will take 7-14days depend on the actual conditions.
7. How long is the production time?
It usually take 25-30days to make the order ready .
8,What is your terms of packing?
We can pack our goods with carrage bag, white box, color box. then put in the brown carton.
9, Can I get a sample to check the quality before mass production?
Absolutely, but we need to charge the sample fee and shipping cost. Sample fee will be refunded when you place mass production.
10, What is your payment terms?
100% payment in advance for small order; for large order, 50% deposit before production and 50% balance before shipment. We accept Paypal, Western Union, and T/T.
11,What is your shipping methods?
We will help you to choose the best shipping method and shipping company. Normally we will choose express shipping for purchasing small quantities and sea transportation for bulk order.
12,How can i contact with you ?
Please see the home page of our company website.
13,What's other trucks size do you have ?
Skateboard:3.25”,4”,5”,5.25”,5.5”,6”.Longboard:7”
14,What's the payment terms?
50% deposit advance, the balance before delivery.
15,What's MOQ?
50sets(100pcs).
16,Can I print my logo on wheel? or logo on trucks and griptapes?
Yes,we are OEM factory.
17,What's the delivery time?
20~30 days after receiving your deposit.
18,How to ship?
By sea or air or express.
19,Do you sell just trucks or other components?
We sell wheel,bushing,trucks,bearing,griptape,pivot cup,riser pad etc.
20,For which brand you supply ?
A confidentiality clause was added to all contracts. So we will keep your brands under wraps too.
21,Why choose ICAN?
1. We have all skateboard and longboard parts, including decks, trucks, wheels, bearings, grip tape, and so on.
2. Strict quality control and stable lead time keep us very competitive in the current market.
3. We can take care of the shipment to your door, with the help of our international logistics companies.
To conclude, you do not need to worry about every single purchasing step if choosing ICAN as your partner. Welcome your further inquiry. Thank you!
Name: Sarah chen
Mobile:86-18929219585
Tel:86-18929219585
Whatsapp:8618929219585
Email:sarah@icanskateboards.com
Add:Room 1001 , Longchang ,Wudipu Village ,Longcheng Street, Longgang District ,Shenzhen city ,Guangdong Province ,China
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